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Noticeboard

Please contact the surgery to book your flu vaccination.

Clifton Road Surgery will be holding flu vaccination clinics on Saturday mornings starting from Saturday 28th September. We will also be holding drop in clinics at the surgery every day from 9am - 12pm and 2pm - 4pm. Please come into the surgery and ask at reception.

Clifton Road Surgery will be closed from 12.30pm on Thursday 10th October for protected learning time.

Clifton Road Surgery would like to announce the arrival of our new Salaried GP, Dr Gower.  Dr Gower started as our salaried GP in August 2019 and holds clinics all day Monday, Tuesday and Thursday.  With this in mind we wanted to remind you that every patient has a named GP.  Now Dr Gower is in place it has been necessary to allocate him as named GP to some of our patients.  Please note, anyone concerned or wanting clarification of their named GP can speak to Reception.  Please be assured those patients we will be changing will not be having regular on-going appointments/care.  If any patient has objections we will, of course, put you back to your previous GP.  We have consulted with our PPG who support the Practice in undertaking this.

NHS Health Worker Awards - A big congratulations to our Primary Care Practitioner/Nurse Team Manager ..... Helen Merrigan!  Helen received a Lifetime Service Award for all her hard work and dedication to the National Health Service.  I'm sure you will join us in saying this is a well deserved award to an exceptional person, who goes above and beyond!  Well done Helen.

Please see the attached Advertiser Newspaper Article - published 27/12/18

Awards

Feedback - Comments, Compliments & Complaints

Feedback - Comments, Compliments & Complaints

We take all feedback seriously.  Please feel free to share with us your comments or suggestions.

NHS Friends and Family Test

The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question;

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve.

Ultimately, you're helping us to make changes that will ensure we can offer the best possible care.

You can give your comments anonymously if you wish. Please click on the link below to leave your feedback.

To complete our on-line Friends and Family Test on-line form, please click on the following hyperlink:

Friends and family Test - Clifton Road Surgery

If you are dissatisfied with our service and want to make a complaint please click on the following hyperlink which will show you a copy of our Complaints Procedure:Complaints Procedure 



 
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