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Noticeboard

Please contact the surgery to book your flu vaccination.

Clifton Road Surgery will be holding flu vaccination clinics on Saturday mornings starting from Saturday 28th September. We will also be holding drop in clinics at the surgery every day from 9am - 12pm and 2pm - 4pm. Please come into the surgery and ask at reception.

Clifton Road Surgery will be closed from 12.30pm on Thursday 10th October for protected learning time.

Clifton Road Surgery would like to announce the arrival of our new Salaried GP, Dr Gower.  Dr Gower started as our salaried GP in August 2019 and holds clinics all day Monday, Tuesday and Thursday.  With this in mind we wanted to remind you that every patient has a named GP.  Now Dr Gower is in place it has been necessary to allocate him as named GP to some of our patients.  Please note, anyone concerned or wanting clarification of their named GP can speak to Reception.  Please be assured those patients we will be changing will not be having regular on-going appointments/care.  If any patient has objections we will, of course, put you back to your previous GP.  We have consulted with our PPG who support the Practice in undertaking this.

NHS Health Worker Awards - A big congratulations to our Primary Care Practitioner/Nurse Team Manager ..... Helen Merrigan!  Helen received a Lifetime Service Award for all her hard work and dedication to the National Health Service.  I'm sure you will join us in saying this is a well deserved award to an exceptional person, who goes above and beyond!  Well done Helen.

Please see the attached Advertiser Newspaper Article - published 27/12/18

Awards

You can now book your appointment online. A guide to registering for online access can be found here. Setting up a Patient Access Account

Please note that once you have registered online your account will initially be restricted to viewing and booking one appointment only. You must visit the practice to verify your registration by bringing in proof of identification. Once this has been seen by the surgery you will be able to use the full range of facilities offered by patient access.

 

Unfortunately at this time we are unable to accept registrations for anyone under the age of 16.

Find out more about how GP online services work and how they can benefit you. https://www.england.nhs.uk/patient-online/

Before you begin to use online booking (offered through Patient Access), we would appreciate it if you would read the following guidance regarding the booking of appointments over the Internet.

When you book an appointment online, please refresh your browser to confirm the appointment has been booked.

Missed Appointments:

 

Please let us know if you will be unable to attend an appointment that you have booked online. Either contact us by telephone (01788 552211) to cancel it or cancel it online. This will allow us to offer the appointment to another patient.

 

We realise that there are valid reasons for not attending, however we will be monitoring such occurrences on a regular basis. If you miss an appointment more than three times in one year we will remove your facility to book online appointments however, you will still be able to book appointments with our receptionists.

 

Practice Nurse & HCA Appointments:

 

Due to the nature of these appointments we are currently unable to offer all of these online.

 

Doctor Appointments:

 

Please ensure that you book the appointments appropriately. If you are unsure as to whether it is appropriate for you to see a nurse or a doctor please contact us by telephone. Appointments can normally be booked two weeks in advance

 

Primary Care Practitioner (PCP) Appointments:

 

You are able to book same day appointments for urgent conditions, minor illnesses and ailments with the Nurse Practitioner. PCP's can diagnose, treat and prescribe for ailments which need immediate attention.

 

Inappropriate Use:

 

We will be monitoring the use of this service and we are sure that you will find it most useful. If however, we find that any users are abusing the service, we will revoke your access to the service and you will have to liaise with our reception team for services.

 

We would consider inappropriate use as: Sending inappropriate or abusive messages, booking appointments and not using them, booking appointments for other family members using your name, consistently booking inappropriate appointments with the doctor.

 
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