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From Friday 25th May 2018 if you would like to receive a text message reminder with your appointment details you will need to opt in to use the service. If you would like to opt in please call in at reception and fill out an opt in slip or give us a call on 01788 552211.

Telephone Advice

phone_Please note the Surgery does not offer a clinical telephone advice service. If you need to contact the surgery our main telephone number, 01788 552211, is busiest between 8am and 9am when people are ringing to make an appointment so you may find it easier to ring after this time.

If you wish to leave a message for a particular nurse or GP the receptionist will take your details and pass them on to the appropriate person. Please note not all clinicians are in every day and as such we cannot guarantee when specific clinicians will see your messages. If your call is urgent we recommend you speak to the duty clinician. 

Please note that all calls, in and out of the surgery, are recorded for training and monitoring purposes. .

Alternatively, you could call NHS Direct 111. The NHS Direct operators will take details about your query then assign a member of their clinical team to call you back and discuss your query in more detail. If your request is not urgent, you could consider using the NHS Direct website. If your query is related directly to a life-threatening or emergency situation, you should telephone 999 immediately and ask for an ambulance.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website