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The Surgery will be closed on Bank Holiday Monday (26th August) and will re-open 8am Tuesday 27th August.  If you have an urgent medical problem please dial 111.  Calls to the NHS 111 service are free from both landlines and mobiles.

PLEASE NOTE - if you have received an email from Patient Access with regard to updating your on-line access, this is genuine and Patient Access advise you follow their instructions to update your account.

NOTICE - if you received a text message in December stating you are a smoker and to contact us for help in giving up, please ignore this as it was sent to our 'non-smokers' in error. 

NHS Health Worker Awards - A big congratulations to our Primary Care Practitioner/Nurse Team Manager ..... Helen Merrigan!  Helen received a Lifetime Service Award for all her hard work and dedication to the National Health Service.  I'm sure you will join us in saying this is a well deserved award to an exceptional person, who goes above and beyond!  Well done Helen.

Please see the attached Advertiser Newspaper Article - published 27/12/18


Telephone Advice

phone_Please note the Surgery does not offer a clinical telephone advice service. If you need to contact the surgery our main telephone number, 01788 552211, is busiest between 8am and 9am when people are ringing to make an appointment so you may find it easier to ring after this time.

If you wish to leave a message for a particular nurse or GP the receptionist will take your details and pass them on to the appropriate person. Please note not all clinicians are in every day and as such we cannot guarantee when specific clinicians will see your messages. If your call is urgent we recommend you speak to the duty clinician. 

Please note that all calls, in and out of the surgery, are recorded for training and monitoring purposes. .

Alternatively, you could call NHS Direct 111. The NHS Direct operators will take details about your query then assign a member of their clinical team to call you back and discuss your query in more detail. If your request is not urgent, you could consider using the NHS Direct website. If your query is related directly to a life-threatening or emergency situation, you should telephone 999 immediately and ask for an ambulance.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website