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Noticeboard

Text Message Reminder - if we hold your mobile number on our records, we will send you a text reminder with your appointment details. If you wish to check the number held, amend the details or opt out of this service please call 01788 552211

You can now book your appointment online. Please either see the receptionist who will register you for this service or log on to www.patient.co.uk to register. Once registered you can book your appointment by clicking on the link on our home page. 

NB If you register directly with Patient.co.uk we will need to contact you before your request can be validated. Once we validate your request you will be able to make appointments online.

 

Before you begin to use online booking (offered through EMIS Access), we would appreciate it if you would read the following guidance regarding the booking of appointments over the Internet.

When you book an appointment online, please refresh your browser to confirm the appointment has been booked.

Missed Appointments:

 

Please let us know if you will be unable to attend an appointment that you have booked online. Either contact us by telephone (01788 552211) to cancel it or cancel it online. This will allow us to offer the appointment to another patient.

 

We realise that there are valid reasons for not attending, however we will be monitoring such occurrences on a regular basis. If you miss an appointment more than three times in one year we will remove your facility to book online appointments however, you will still be able to book appointments with our receptionists.

 

Practice Nurse Appointments:

 

Due to the nature of nurses’ appointments we are currently unable to offer these online.

 

Doctor Appointments:

 

Please ensure that you book the appointments appropriately. If you are unsure as to whether it is appropriate for you to see a nurse or a doctor please contact us by telephone. Appointments can normally be booked two weeks in advance

 

Praimary Care Practitioner (PCP) Appointments:

 

You are able to book same day appointments for urgent conditions, minor illnesses and ailments with the Nurse Practitioner. PCP's can diagnose, treat and prescribe for ailments which need immediate attention.

 

Inappropriate Use:

 

We will be monitoring the use of this service and we are sure that you will find it most useful. If however, we find that any users are abusing the service, we will revoke your access to the service and you will have to liaise with our reception team for services.

 

We would consider inappropriate use as: Sending inappropriate or abusive messages, booking appointments and not using them, booking appointments for other family members using your name, consistently booking inappropriate appointments with the doctor.

 
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