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Text Message Reminder - if we hold your mobile number on our records, we will send you a text reminder with your appointment details. If you wish to check the number held, amend the details or opt out of this service please call 01788 552211

Equality and Diversity

The Practice has an Equality and Diversity Policy and all staff receive training to ensure compliance and up to date knowledge. If you have any specific information or communication support needs, please let us know in advance. Please ask our Reception Staff for a copy of the Policy.

Confidentiality

All staff within the Practice are bound by our Information Governance and Caldicott Policy. For a copy of the Policy please ask our Reception Staff. 

 

Consent

Our Doctors and Nurses work in partnership with Patients to enable them to receive the examination, care, treatment and support they agree to.

It is paramount that the Practice adheres to it's Policies and Protocols to ensure it governs information management effectively. The Practice has a robust consent policy; for a copy, please ask reception staff. 

 

Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

 
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