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PLEASE CONTACT THE SURGERY TO BOOK YOUR FLU VACCINATION


Text Message Reminder - if we hold your mobile number on our records, we will send you a text reminder with your appointment details. If you wish to check the number held, amend the details or opt out of this service please call 01788 552211

Comments & Complaints

We take all feedback suggestions and complaints seriously. If you are unhappy with any aspect of our service then please let us know. Held on our Reception desk is a copy of our Suggestion Form and Complaints Leaflet.

If you wish to make a complaint, please write to our Practice Manager (at the address below).  She will take full details of your complaint and suggest the best ways to investigate your concerns.

We think it is important to deal with a complaint swiftly and in all cases we will acknowledge receipt within 3 working days, advising you of how long we expect it will be before we contact you after our intial investigations..

 
Practice Manager,
Clifton Road Surgery
26 Clifton Road
Rugby
Warwickshire
CV21 3QF 

 

 
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