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From Friday 25th May 2018 if you would like to receive a text message reminder with your appointment details you will need to opt in to use the service. If you would like to opt in please call in at reception and fill out an opt in slip or give us a call on 01788 552211.

Test Results

Please note:    We are unable to give results of tests that have been requested by your consultant. If your consultant has arranged a test for you, you will need to contact the consultants secretary to obtain the results of those tests.


When you take your test you will be told to access your results on-line, via

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.


It is important to realise that laboratory results may be outside of the so-called “normal range” for many reasons, such things as race, age, degree of physical activity, problems with collection and/or handling of the specimen and a large number of non-illness-related factors. The ‘normal range ‘ also only covers 95% of patients which mean that 5% of healthy patients fall outside of the normal range, even when there is nothing wrong with them.

It is also important to realise it is not usually possible to diagnose a disease with a blood test alone. It may, however, help you to learn more about your body and detect potential problems in early stages when treatment or changes in personal habits can be most effective.

The comments your doctor attaches to your results are their interpretation of whether or not any changes are meaningful.

Normal, no action  The result is within the normal range for the test and no further investigation or treatment is needed.

Acceptable  The result is very close to the normal range for the test and not concerning or the result is acceptable for you. (see paragraph above)

Routine appointment  This means the doctor wishes to explain the result(s) face to face as detailed explanations and/or further treatment or investigation(s) may be necessary.

Pre clinic  Used for diabetic patients who will have their results discussed during their next clinic review if needed.

Repeat in 1month/2month/3months etc   The result is currently acceptable but the doctor wishes to recheck this at a later date either to ensure that there are no further changes or as part of ongoing monitoring perhaps due to medication/ underlying illness. 

 Other comments not listed above are normally self-explanatory but if in doubt can be checked with office staff.

Before accessing your test results on-line it is important that you read our Guide on 'Accessing Medical Records'. This is contained in our sub-heading 'Clinics & Services'.

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