Patient Satisfaction Survey July 2026

Patient Satisfaction Survey:

Satisfaction Survey July 2026

Please just answer each question by clicking on the response most applicable to you.

Generally, how easy or difficult is it to get through to someone at the GP Practice on the phone?  Required
How easy is it to contact the GP Practice or access information using the website?  Required
How helpful did you find the Reception and/or Admin Teams at the GP Practice?  Required
How soon after you contacted the GP Practice did you know what the next step would be?  Required
Overall, how would you describe your experience of contacting the GP Practice?  Required
During your last appointment, how good was the healthcare professional at listening to you?  Required
Did you feel that the healthcare professional had all the information they needed about you?  Required
During your last appointment, how good was the healthcare professional at treating you with care and concern?  Required
At your last appointment, were you involved as much as you wanted to be in decisions about your care & treatment?  Required
Thinking about the reason for your last appointment, were your needs met?  Required
Did you have confidence and trust in the healthcare professional you saw or spoke to?  Required
Overall, how would you describe your experience of our GP Practice?  Required

 

We really do appreciate patient feedback, it is your feedback which helps us to inform our service delivery.

Using feedback we received from patients, and working closely with our Patient Participation Group, we continue to monitor and, where possible, update our services to patients.

The GP Patient Survey 2026, which is undertaken by a third party each year, has recently been published.  This year they asked 405 patients and had a response rate of 36% (144 surveys), this is just representative of 0.9631% of our patients.

As the questions are very much aligned to contacting the Practice and appointment experience, we also like to conduct our own survey to compare findings, but more crucially, by asking those patients we know who have contacted us and had an appointment, definitely within the last year.

Please help us by completing the survey above, it should take you no longer than a couple of minutes.

Thank you

 

Additional Information

GDPR/Data

Non-NHS Services

Overseas Surgery & Self-funded Treatment within the UK

Patient Participation Group

Practice Policies

Shingles

Wellbeing Centre

Who are we?

Feedback and Complaints

Vacancies

Changes to Attention Deficit Hyperactivity Disorder (ADHD) Assessments and Treatment

Antibiotics - not prescribed for colds of flu

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