Repeat Prescription Requests

Repeat prescriptions can be requested as follows:

  • By using our online services, Patient Access (not suitable for batch prescriptions). If you are not registered to use this service, please Register for our Online Services.
  • By sending a self stamped addressed envelope to the surgery and we will post it back to you (please allow enough time for delays in the postal service).
  • By asking if you can have a repeat dispensing where all your scripts are left at the chemist for 6 or 12 months, at your next medication review appointment.
  • Using the medication list on the right hand side of your original prescription, by only ticking those items which you need and dropping it into the surgery through our prescription box.

Please allow 2 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

If your prescription request is received by 14:00, your prescription will be ready for collection 2 working days later, after 16:00. You will not be able to collect your repeat prescription/s on a Saturday.

To avoid mistakes being made, we will not issue prescriptions by telephone request. If you are on stable, regular medication, ask your doctor about repeat dispensing. This enables you to leave your prescriptions at the chemist to collect without having to request them from the surgery.

If you want a repeat of a medication that is not on the right hand side of your prescription, you will need to write a note advising what you want and why. If it can be issued then you should be able to collect the prescription 2 working days.

If the medication cannot be issued, you will be told why and what to do next when you come to collect it but we do not have the capacity to call all the patients that request ad hoc medications.

If you have any questions, please complete our Prescription Question form for details.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

You can find out if you are entitled to free prescriptions by visiting the NHS website.

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

View the cost of prescriptions on the NHS website.

For telephone advice and order line call 0845 8500 030.
To buy a PPC online visit NHSBSA: Prescription Prepayment Certificate.