To continue to protect our patient and staff, due to the active coronavirus pandemic, we are continuing our remote access service. This has inevitably impacted on the number of calls we receive and make each day, they have significantly increased throughout the whole day, not just first thing.
We appreciate people are worried and want to speak to their GP; this may not always be necessary and please note that we have launched On-line Consult which is available from our website. This can also be used as a self-help tool.
These are truly worrying times, which make people scared and vulnerable, the effect of this is a huge demand on general practice. Therefore, please do not complain if your call is not connected or answered immediately. We are all working as hard as we can to support all our patients.